Rydivo / Support
Ride with confidence.
Find answers about Rydivo, HealthKit and your ride data. If something feels wrong, tell us what happened and we will help you keep moving.
01Support
Need help?
Tell us what happened, which device you use and what you were trying to do.
support@rydivo.com02FAQ
When will Rydivo be available?
Rydivo is preparing for its App Store launch. Availability will be announced on this site.
Where is my training data stored?
Core ride and HealthKit data is designed to stay on your device. Network services are used only when a feature needs them.
What can Rydivo read from Apple Health?
Only the data types you grant in HealthKit settings. You can review or revoke access at any time in the Health app.
Do I need an account?
The core iPhone experience is designed to work without a Rydivo account.